Articles

An Enemy Called Average

For the dealer who wants to thrive and not just survive in this very competitive industry, every department in the dealership must be a profit center. Don Reed discusses the need for dealers to elevate not only their service departments but their entire dealerships beyond average.

How to Get the Most from Training Events

In the automotive retail industry, ongoing training is a necessity, especially with the accelerated rate of change fostered by technology and government regulations. Auto Dealer Monthly looks at the advantages and disadvantages of different types of training and how dealers can get the most out of training events.

Compliance in the Digital Age

The growth of digital marketing, social media and online reputation management has invited new regulations and created additional legal challenges for dealers. Compliance Expert Jim Radogna looks at six areas that dealers should pay close attention to in 2012.

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